
This news comes following a Redditor's telephone call with a Samsung representative who informed him that the firm will start shipping out a care package consisting of replacement Galaxy Note 7, the latest Gear VR and a prepaid envelope to return their defective handset on Monday, September 19.
Those who participate in the Galaxy Note 7 exchange program and don't opt for a full refund will also be entitled to either a complimentary $25 gift card, in-store credit or bill credit from their carrier. It's worth noting, however, that AT&T, Sprint, T-Mobile, US Cellular and Verizon are the only operators participating in this scheme.