Samsung has still not been able to reach a conclusion as to why the replacement Galaxy Note 7 units that were supposed to be safe started catching fire as well. In order to limit the probability of that happening to units that are still out there, Samsung has gradually been rolling out a software update for the Galaxy Note 7 that puts a cap on the battery charge. The handset can't be charged beyond 60 percent once this update is installed. It has already been released across Europe, South Korea, Australia as well as the United States. Samsung has now released this update in Canada.
Samsung has repeatedly been urging users to turn in their Note 7s and exchange them for another device. The battery charge cap update is just one of the ways it's nudging users in the right direction. There are still quite a lot of people out there that are holding onto their Galaxy Note 7 even though it's just not worth it anymore. Carriers in New Zealand have taken a drastic step to get those customers to turn in their devices, they'll be blacklisting the Galaxy Note 7 on their networks in about two weeks which will render the device unable to work on any cellular network in the country. We've not seen carriers in other markets take a similar step but it can't be ruled out entirely just yet.