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Samsung fixes connectivity problems with its smart TV platform

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Last updated: February 26th, 2015 at 19:58 UTC+01:00

A Recent server-side update from Samsung had an unintended side effect, the company's smart TVs could not connect to its platform, which meant that users in some countries couldn't take advantage of the advanced features that these televisions offer. TV sets that were affected by this issue were unable to connect to Samsung's smart TV platform for up to two days. Samsung has now confirmed that the problem has finally been fixed.

Samsung clarified in a statement released today that a scheduled update of the Smart Hub server gave birth to this issue for users in certain countries. The issue was caused by errors in matching the country code with the relevant server, but now it has been resolved.

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