We first heard a couple of weeks ago that Samsung was preparing a new compensation program for Galaxy Note 7 customers. It was reported a few days back that this program might offer substantial discounts on the Galaxy S8 or the Galaxy Note 8 both of which are due to come out next year. Samsung today officially confirmed its Galaxy Upgrade program for Galaxy Note 7 owners in South Korea.
Customers in South Korea who trade in their Galaxy Note 7 for a Galaxy S7 or Galaxy S7 edge are eligible to take part in this program. They will be eligible for an upgrade to a Galaxy S8 or a Galaxy Note 8 when the handsets are launched next year, the company said in a statement. It also confirmed that these customers will only have to pay half the price of their Galaxy S7 device before they're eligible to exchange it for a Galaxy S8 or Galaxy Note 8.
Customers will also be offered a 50 percent discount on LCD repair costs twice. The Galaxy Upgrade program has no monthly fees like the existing Galaxy Club program. This new compensation program is open until November 30, Samsung will announce the joining method soon after consulting with its carrier partners. Customers who have already exchanged their Galaxy Note 7 for a Galaxy S7 or Galaxy S7 edge after the phablet was killed on October 11 will also be able to join by submitting a retrospective application.
The Galaxy Upgrade program has only been announced for customers in South Korea. It's unclear if the company is going to launch a similar compensation program for Galaxy Note 7 customers elsewhere.
