The Galaxy S23 series offers excellent bang for your buck. However, the phones in the series are not affordable, and that is why people opt to protect them by all means possible, including the usage of protective cases, screen guards, and even camera lens protectors. However, Samsung says using third-party or non-Samsung-certified accessories can cause issues and, in some cases, could even end up damaging the Galaxy S23.
In a new post on the Samsung Community forum, the company pointed out a bunch of issues that third-party (or non-Samsung-certified) accessories could cause to the Galaxy S23. Most of these issues are related to camera lens protectors and how they could not only deteriorate the imaging performance but also damage the camera components. The other issues are related to how a few protective cases can obstruct microphones on the Galaxy S23.
1. Galaxy S23 camera lens protectors could cause scratches on the camera ring
Lens protectors are arguably the most sought-after accessory following protective cases and screen guards. However, if you end up damaging the lens protector, you may most likely want to get rid of it from the camera so that you get clear images. Samsung says that when you are trying to remove the lens protector from the camera lens, you could actually end up scratching the camera ring. Therefore, Samsung recommends you be careful while removing lens protectors.
Samsung also says that in some cases, people might forget that they have installed lens protectors, and when they see a scratch on the camera lens, they may go to the service center to get the issue resolved rather than just getting rid of the lens protector. However, this event is unlikely for most people.
2. Moisture and foreign objects could accumulate around the camera
If you have installed a lens protector or a case that covers the camera lenses, moisture or foreign objects could get trapped inside the cameras. Although the company didn’t say that it could damage the device, the accumulation of moisture for a long period of time may actually cause water damage to the Galaxy S23.
3. Galaxy S23 camera performance may drop due to lens protectors
Lens protectors and cases that cover camera lenses add a layer of glass over the camera’s original lens. The additional layer of glass can not only result in lower image quality but could also cause focusing issues. Furthermore, if moisture or foreign objects accumulate between the camera and the lens protector, you can end up getting blurry images and videos.
4. Problems with microphone and transmission of sound
The Galaxy S23, Galaxy S23+, and Galaxy S23 Ultra have a microphone located at the bottom of the topmost rear-facing camera. This microphone is used for calls as well as audio/video recording. Samsung says if you are using a third-party or non-Samsung-certified case, it could cover the microphone and obstruct the clear transmission of sound, which means the call quality and audio/video recording quality could drop significantly.
While Samsung has warned its customers of all the Galaxy S23 issues that third-party and non-Samsung-certified accessories can cause, the company hasn’t provided a list of Samsung-certified accessories. It could’ve helped people to steer clear of accessories that could damage their phones. That being said, getting accessories from reputed brands and checking reviews before purchasing should help you in avoiding any unwanted issues.
