T-Mobile customers have the option to return the Galaxy Note 7 and get a full, complete refund of anything they have paid for the device including any Galaxy Note 7 accessories. T-Mobile will cover all restocking and shipping fees and it's even letting customers keep the full year of Netflix, Gear Fit 2 or microSD card which was provided as a pre-order incentive. They can also use the refund amount to purchase any device available in T-Mobile stores.
Customers who wish to simply exchange their Galaxy Note 7 for a new Galaxy Note 7 that Samsung has promised to provide all existing customers with, T-Mobile says that it will inform them as soon as it receives inventory from the company. Regardless of whichever option they choose, customers can visit the T-Mobile store where they bought the handset from or call 611 on their handset to take advantage of either option.
