Issues include the phone freezing and requiring a restart
It's not just apps that are freezing for many Galaxy S10 users. The phone itself freezes from time to time according to many of our readers who have reached out to us, and users on this Reddit thread and this XDA thread are reporting the same. The phone doesn't seem to completely freeze for everyone – long pressing the power button brings up the power options, but the restart or power off buttons don't respond, although the phone does eventually restart on its own. For some users, pressing the power button makes the screen go dark but doesn't lock the device, while others say the fingerprint sensor stops responding now and then or becomes slow to unlock the device once a fingerprint is detected.
At this moment, there seems to be no solution for the freezing issues. A factory reset isn’t helping, so the new update is clearly broken; we’re not sure if Samsung has pulled the update from the air, but that’s something the company might want to do given the severity of the problems users are facing. For now, you should hold off from updating your Galaxy S10 if you haven’t already updated. We’ll be keeping an eye out for more reports of issues with the update, and we’ll let you know if and when Samsung rolls out a new update to fix them.
Are you facing problems with the latest update on your Galaxy S10e, Galaxy S10, or Galaxy S10+? Let us know in the comments down below!
[modelinfo model=”SM-G970F”]
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[modelinfo model=”SM-G975F”]
