Spain‘s flagship airline Iberia has partnered with Samsung Electronics in order to increase efficiency, streamline processes, and deliver real-time information as part of the Go Up project. As a result, Iberia's airports in Spain now incorporate more than 800 Samsung Galaxy devices that contribute to pushing its airport assistance service to the next level.
Rugged Galaxy phones and tablets are par for the course
As part of its efforts to provide better assistance service, Iberia has equipped ground personnel with rugged Samsung Galaxy smartphones and tablets, including the Galaxy XCover 4s and Galaxy Tab Active 2. They are both resistant to shock and have an IP68 rating for dust and water resistance, making them a great fit for enterprise devices.
Combining Samsung hardware with apps including CORA, Kepler, Push to Talk, and Teams, information can be centralized in a single general registry, and Iberia's agents can obtain information and receive updated tasks in real time. This streamlines the process and improves the management and distribution of resources. Likewise, agents are able to communicate with each other more effectively.
David Alonso, enterprise business director at Samsung Spain, announced ‘It is our pleasure to work with Iberia to improve its management processes at airports and, in short, to facilitate the travel logistics of thousands of passengers on a daily basis.'
