A discounted Galaxy Fold screen replacement sounds about just the right kind of incentive for a device that got off to a rocky start. Samsung delayed the device's launch in April this year due to concerns about the display's durability. It has since made significant improvements to enhance the panel's durability but some might still be apprehensive.
Customers who pick up Samsung's most expensive smartphone can rest assured that they won't have to pay full price for a screen replacement. Samsung's guarantee only covers the internal foldable display which makes perfect sense. It's the most expensive component on this smartphone.
Get a discount on your first Galaxy Fold screen replacement
We hear that in addition to the warranty that all Galaxy products come with, Samsung will commit to one screen replacement of the Infinity Flex Display at a discounted rate. All Galaxy Fold customers will be eligible for this within one year of the date that they purchase the device. Customers who have insurance coverage for their device will only have to pay a deductible for the replacement.
The discounted rate and deductible are going to vary by market. That's understandable. The published rates for screen repairs on existing devices also vary by market. For example, you'll pay $239 to replace the Galaxy Note 9's display in the United States and the equivalent of $193 in India. The Galaxy Fold screen replacement rates haven't been made public as yet but you can expect it to cost a pretty penny. Perhaps the discount that Samsung is offering will bring it in the same $200-250 range as the rates for Galaxy Note and Galaxy S flagships.
This discounted screen replacement will be part of the Galaxy Fold Premier Service. It also provides customers with access to specially trained experts that are available around the clock to provide tailored guidance and support. They are also trained to inform about the screen protection that's offered to all customers.
Do you feel that Samsung should have committed to one free screen replacement instead simply because of the Galaxy Fold's price? Or are you happy that it's at least giving a discount as opposed to offering nothing at all? Sound off in the comments below.
