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Software update to fix Galaxy S24 Ultra dark photo camera issue

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Last updated: March 17th, 2024 at 13:08 UTC+01:00

The Galaxy S24 Ultra has been out for some time now and Samsung's seeing incredible demand for its new flagship phone. Samsung has since released a couple of software updates for the phone as well, even though the first update took much longer than expected to arrive.

The company will continue to release updates for the foreseeable future, particularly when there are issues that need to be fixed. One such issue is related to the camera which is capturing dark photos in specific circumstances. Samsung has said that the issue will be fixed through a software update.

Dark photo issue to be fixed via a firmware update

You'll find that the Galaxy S24 Ultra has one of the best cameras on any smartphone on the market right now. It takes crisp, bright photos and records great video. The camera setup offers precisely what you'd want from a modern smartphone camera.

It's only if you play around with some precise settings will the camera capture photos that are a bit too dark. This happens when you lock the auto exposure between 1.6-1.9x and 4.6-9.9x zoom in the camera app and take a photo. This results in a much darker photo being captured.

Samsung has confirmed that a fix for this issue is under development and that a software update will be released to address it. Users are advised to update their device to the latest firmware when it becomes available.

The vast majority of users won't be bothered by this issue, though, as there won't be many who are zooming at those specific levels while also locking the auto exposure.

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