A frustrating issue has remained unfixed for months now, preventing Xfinity subscribers for accessing the Stream app on their Samsung TVs. Grumblings about the Xfinity Stream app not working on Samsung TV issue were first heard online about five months ago and it hasn't been fixed so far.
What's happening instead is Xfinity appears to be pointing the finger at Samsung for the issue while Samsung is pointing it right back. Meanwhile, users are caught in the middle, hoping that the issue sorts itself out so that they can start using the Stream app again.
Xfinity Stream app shows 00148 error on Samsung TVs
The Xfinity Stream app Samsung TV issue has been reported on smart TV models from as far back as 2020 as well as more recent models like the OLED S95C. The app enables Xfinity subscribers to access live TV channels. It should work seamlessly in theory, but it's been acting up in a lot of different ways.
Some users report that it plays recorded programs without any issues but throws up the TVAPP-00148 error when trying to play live TV. Others can get live TV to start playing but the error comes up if they change the channel once or twice. Most users report that the app had been working fine for months before it started showing the 00148 error, so it's not like the app has broken for everyone at the same time. Some continue to use it without any issues.
Samsung did acknowledge that this issue exists. It said that updating your TV to firmware version 2210 will fix it, but that's not the case. You'll find reports from dozens of users who say that the issue remains ever after updating to this firmware version.
Xfinity had initially said that it was an Xfinity issue and that they were working with Samsung to resolve it. However, that explanation changed two months ago, when the company officially said that “this is not an Xfinity issue,” but rather a “firmware-related issue within the TV,” adding that Samsung was working to deploy a fix.
No such fix seems to have arrived, even though there have been firmware updates for the various TVs since then, but those were rather in the usual course of business and likely not necessarily to fix this issue. Users who have called out Samsung's technicians to check out their TVs at home have been informed that this isn't a Samsung issue but an Xfinity issue, so essentially there's a lot of finger pointing here with no end in sight.
Some users have found that workarounds like exiting the app and launching it again or restart the TV entirely helps, but it's not permanent and they ultimately experience the same TVAPP-00148 error again. As it stands, it appears that users may have to put up with this Xfinity Stream app not working on Samsung TV issue, until such time that an actual fix is rolled out, but who knows how long that's going to take.
